Phoenix Police to Mark New Downtown Headquarters Opening as Public Services Shift to 100 W. Washington
A long-planned relocation reaches a public milestone
Phoenix is preparing to formally introduce the Phoenix Police Department’s new headquarters in downtown, a move that has been unfolding in phases as operational units transition into renovated space at 100 W. Washington St. The building, a 27-story former bank tower, is being repurposed for public-safety functions after the City of Phoenix purchased it in 2021 and launched renovations in 2023.
The relocation is more than a change of address. City officials have described the project as a consolidation effort intended to bring police functions into a centralized location, updating workspaces and technology while improving coordination among units that support daily response and public-facing services.
What is moving, and when
Some of the most visible changes for residents involve services that require in-person visits. The department has announced a staged relocation of its Public Records Bureau beginning March 9, 2026. During the transition, the lobby at 1717 E. Grant St. is scheduled to remain open for both public records and vehicle impound services through March 27, 2026.
Those two services are expected to reopen to the public at the new headquarters location on March 30, 2026. The department has warned that in-person and phone service may be limited during the two-week move as staff and equipment shift locations, while request processing continues.
Current public-service lobby (temporary continuity during transition): 1717 E. Grant St., through March 27, 2026
Planned reopening for Public Records and Vehicle Impound at new headquarters: March 30, 2026
New headquarters address: 100 W. Washington St., downtown Phoenix
Public safety infrastructure inside the new headquarters
One of the earliest major operational shifts into the building involved emergency communications. The Police Department’s Communications Bureau—home to 911 call-taking and dispatch—has already moved into a newly built communications center within the headquarters. The department has described the center as spanning three floors and designed to support around-the-clock operations with updated emergency communications software and specialized work areas.
“The rest of the department will relocate in stages as specific areas are completed,” the city said during earlier phases of the move, describing the project as a multi-year transition of units into the renovated building.
Access, transit, and downtown impacts
As additional public-facing units shift downtown, access logistics are becoming part of the rollout. The department has identified nearby paid parking options, street meters, and proximity to Valley Metro light rail at the Central/Washington station, reflecting an expectation that more residents will be directed to the Washington Street location for records and vehicle-related services.
The grand opening is expected to serve as a public marker of a project already underway: a large-scale conversion of a private office tower into a government facility, with day-to-day police operations and customer services migrating floor by floor as renovations and move-in schedules allow.